Terms and Conditions
All orders must be paid in full prior to shipping. We approve the following forms of payment:
Paypal, Visa, Mastercard, American Express, Wire Transfer, and Business check.
Once you have submitted your order with full payment you are agreeing to all of the Terms & Conditions listed below:
Future Pricing is subject to change without notice. It is up to the consumer to check pricing before any reorders.
We are not responsible for any typographical errors that could delay or cause inconveniences with your order. If we are required to fix an error that occurred within your ordering process after it has been shipped we will relay the subsequent charges.
We DO NOT ship to PO boxes. We use a combination of UPS & FedEx for our small parcel services. For LTL (pallet) shipping we use a broker service to obtain the best economical and timely shipping service. All orders are defaulted to Ground transportation, however you are able to choose Expedited shipping services if required.
We ship to all countries. However note that some of our products are dangerous goods and not all countries are applicable to receiving these types of goods. If you have any trouble placing any domestic and/or international orders please feel free to call or email us for assistance.
If we have to pursue collection activities against you and/or your company for any reason, you will be responsible for any and all finance charges, lawyer fees, court fees, and any other application expenses resulting.
Special orders for bulk supply of our products are available. Please contact us if this is of interest.
In order to inquire about returning a product you will need to call or email the customer service dept. If a product was wrongly shipped or is faulty and not working correctly we will issue a full credit/exchange after product has been returned and inspected by our QC team.
If a product was ordered incorrectly and was not opened/used we will issue a credit less 30% restocking charge.
PLEASE DO NOT SHIP ANY PRODUCTS BACK TO OUR LOCATION FOR CREDIT UNTIL YOU HAVE AN APPROVED RETURN AUTHORIZATION NUMBER!
Due to Hurricane Florence, all orders will be held until our facilities are restored. Thank you.